Last updated: Nov 2025
Southwest Coatings & Spray Foam (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us.
We may collect personal information that you voluntarily provide, including your name, phone number, email address, address or service location, vehicle or property details related to our services, and any information you submit through contact forms, booking forms, chat features, phone calls, or SMS communication. We may also collect limited non-personal information such as browser type, device information, and website usage data to help improve our website and services.
We use your information to respond to inquiries and service requests, provide estimates, schedule appointments, deliver services, communicate with you by phone, email, or text message, send appointment reminders and service updates, improve our services and customer experience, and for internal record-keeping and administrative purposes. We do not sell, rent, or trade your personal information.
By submitting your phone number through our website or other communication channels, you consent to receive phone calls and text messages from Southwest Coatings & Spray Foam related to your inquiry, appointment, or services. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP. Consent to receive messages is not a condition of purchasing any goods or services.
We may use trusted third-party tools and platforms to manage communications, customer relationships, scheduling, and marketing automation, including CRM and messaging services. These providers may process data on our behalf but are only authorized to use your information to perform services for us and are required to keep it confidential.
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings if you prefer.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. While no system can be guaranteed to be completely secure, we use industry-standard safeguards to protect your data.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
You may request access to the personal information we hold about you, request corrections to inaccurate or incomplete information, or withdraw consent for communications at any time by contacting us.
If you have questions about this Privacy Policy or how your information is handled, please contact Southwest Coatings & Spray Foam through our website at https://www.southwestcoatings.ca or by using the contact information provided on our site.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.